Exchanging and returning products

Right of withdrawal

You have the right to cancel your order within 14 days after the day you received your goods, provided that they are unopened and sealed. You must send the goods back within 14 days after informing us of your return. You will then be credited with the total amount, including shipping costs. Only the costs for returning the goods from your home to the shop are for your own account. If you use your right of withdrawal, you need to return the goods with all accessories and – if reasonably possible – in its original condition and packaging to us. To exercise this right, please contact us on support@ride-on.eu.

Please follow these steps:  

  1. Send an e-mail to support@ride-on.eu to report the return. You can use the revocation form
  2. Return the package to:
  3. Ride-On Tire Protection
    Litauensestraat 1
    7202 CN Zutphen - The Netherlands
  4. Keep your receipt until we notify you the return has been successfully received.

We will give a refund within 14 days from receipt of your cancellation provided that the returned goods have been received in good order.


Ride-On provides warranty for three years, starting at the moment of purchase. The liability of the manufacturer is limited to replacement of the product.