Privacy Statement and disclaimer | Ride-On Tire Protection

Ride-On respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. In this Privacy Statement we explain which data we process and for which purpose we do so. In addition, you can read in this statement about your rights regarding our processing of your personal data. We encourage you to read this Privacy Statement carefully. For any questions you can contact us via info@ride-on.eu or +31 (0) 85 - 071- 55 55

All data you leave with us is safe. We do this with one of the most modern techniques: the Secure Socket Layer (SSL). 

 

Who is Ride-On?

Ride-On is the trade name of Ride-On Centre B.V., established in Zutphen, registered in the trade register of the Chamber of Commerce under number 69941505.

Provision and use of your personal data

When you place an order, create an account, submit a complaint or request a quotation, we ask you to provide personal information. We only ask for the information that is required for that purpose and do not use your data for other purposes.

The data is stored on secure Ride-On servers. We will not combine this information with other personal information we have.

Goal: Handling of orders
Data: Name and address, delivery address, billing address, e-mail address, payment details, order number
Reason: Execution of the agreement 
Retention period: 7 years, by order of tax authorities

 

Goal: Handling complaints
Data: Name and address, order information, telephone number, e-mail address
Reason: Execution of the service
Retention period: As long as necessary to provide a solution.

 

Goal: Answering quotation requests
Data: Name and address, telephone number, e-mail address, vehicle information
Reason: Execution of the service
Retention period: As long as necessary to process the request


Goal: Creating an account
Data: First name, last name, e-mail address, password
Optional: Name and address, company name, phone number, Chamber of Commerce number, product reviews 
Reason: Execution of the service
Retention period: Until a removal request is made


Communication

When you send e-mail or other messages to us, it is possible that we keep those messages and the provided information in our CRM system. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. This is how we want to optimize the customer process. The data is stored on secure Ride-On servers. We will not combine this information with other personal information we have.


Purposes 

We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your consent in advance.


Your rights with regard to your personal data

According to the new General Data Protection Regulation you are entitled to:

  • Access your data: you may view the data we have about you or change it in your account.
  • Removal of your data: we will remove you from our database, unless we have a legal obligation to keep (a part of) your data.
  • Transfer of the data: you receive all data that is known to us about you.
  • Right of objection: if you believe that we have obtained or used your information unlawfully, you can object to it.
  • Withdraw permission: you have the right to withdraw permission previously given for the use of your data.

To use the above rights, you can contact Ride-On via info@ride-on.eu or +31 (0) 85 - 071- 55 55.

 

Third parties

The information is not shared with third parties, with the exception of web applications or service providers that we use for the benefit of our webshop, so-called 'processors'. This includes, among other things, the WebwinkelKeur reviews system and the parcel delivery service. We have agreements with those processors who ensure that they maintain the same rules regarding the data as we display in this Privacy Statement. The data will only be used for the purpose of the relevant application or service provider and will not be further distributed.

Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data. If it is not strictly necessary to share your data with third parties to execute the agreement, we will not do this unless the law so requires.


Cookies

The Ride-On webshop uses cookies; small files that are temporarily stored on your device when you visit the webshop. These files help the correct functioning of the shop and offer us insight into the way in which (anonymous) visitors use the shop. This helps us to optimize the user experience. For more information, see the Cookie statement ›


Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis. The most recent version can always be found on this page.


Complaints or questions

If you have any questions about this Privacy Statement, please contact us via the details below. We ensure that the rules in this declaration are followed carefully. If you do have a complaint about the way Ride-On treats your data, you can also contact us. You can also file a complaint with the with the national privacy protection authority or the European Data Protection Supervisor

 


Disclaimer

The information on the Ride-On webshop has been carefully composed, but omissions or inaccuracies may occur. Corrections are made without prior notice. Ride-On cannot be held responsible for the incorrect functioning of this website or any omissions or inaccuracies. Although Ride-On makes every effort to prevent misuse of any kind, the organization is not liable for any information or messages that are published on the internet by users of this website. 

 


Ride-On Tire Protection

Telephone: +3185 - 071 55 55
E-mail: info@ride-on.eu

Version: May 2018